Payment Policy

Payment Policy

At “Saudi Medical Store”, we are committed to providing our customers with a secure and easy payment experience. This Payment Policy explains how payments are made and sets out the terms that apply to them.

1. Accepted Payment Methods

  • Credit/Debit Cards: We accept all major credit and debit cards, such as Visa, MasterCard and American Express.
  • Bank Transfer: Customers can choose to pay by bank transfer. Bank account details will be provided when this method is selected at checkout.
  • Cash on Delivery (COD): This method is available in certain areas only. Please check its availability when placing your order.

2. Currency

  • All prices displayed on the website are in Saudi Riyals (SAR). All payments will be processed in this currency.

3. Security

  • We use the latest encryption technologies to keep your payment information secure. Your credit card information will not be stored on our servers.

4. Payment Processing

  • The amount will be charged as soon as your purchase is successfully completed.
  • If you choose bank transfer, you will be asked to confirm your payment by sending proof of transfer to info@saudimedicalstore.com. Your order will be prepared once receipt of the payment has been confirmed.

5. Cancellation and Refund Policy

  • Order Cancellation: You can cancel your order before it is shipped to receive a full refund. Please contact our customer service team by email or phone to complete the cancellation.
  • Refunds: If products are returned in accordance with our Return and Exchange Policy, the refund will be processed to the same payment method used for the purchase. Refunds may take 7 to 14 business days to appear in your account.

6. Taxes and Fees

  • Prices displayed on the website include Value Added Tax (VAT) and shipping fees (where stated). Additional fees may apply to international purchases, depending on the local laws of the destination country.

7. Contact Us

  • If you have any questions or need help with payments, you can contact us by email at info@saudimedicalstore.com or call us on: +966576262190.