Shipping policy, delivery and shipping cost

 

Introduction

Saudi medical store is committed to providing a unique and distinctive shopping experience for our customers, including fast delivery and easy delivery. Therefore, we have established a clear and fair shipping policy that explains the shipping cost, methods and delivery time.

Shipping rates

Shipping rates depend on several factors, including the weight of the product, its size and the location of the customer. In general, the local shipping rates range between 23 and 200 SAR.

Cash on delivery fees:

10 riyals inside and outside Riyadh city

Shipping methods

Saudi medical store cooperates with several local and international shipping companies to provide the best shipping experience for our customers. Various shipping methods are available, including:

  • Normal shipping: it takes 2 to 4 working days after the Order day .
  • Express shipping within the city of Riyadh only: it takes from one to two working days after the Order day .

Delivery time

The delivery time depends on the shipping method and the customer's location. In general, the delivery time for local shipping ranges from 2 to 4 working days and the period may increase in case of emergencies ،

The exceptions contained in the duration and cost of shipping 

The shipping policy may vary in some cases, such as:

  • Bulky or heavy products: may require additional shipping charges and longer shipping time.
  • Products that require special care: may require additional shipping charges.
  • Products shipped to remote areas: may require additional shipping fees and longer than the stated period .

Support channels :

If you have any questions or concerns about the shipping policy, you can contact us via

E-mail: :

info@saudimedicalstore.com

Telephone :

966576262190

WhatsApp : 

966576262190

Official working hours :

- From Saturday to Thursday from 9: 00 AM to 5: 00 pm

- Friday is a holiday

We receive your requests at any time throughout the week (24/7)..

We are working on preparing it directly to reach you as soon as possible..

You have a complaint 

If you have a complaint about the shipping company or the ordered product, please contact us directly via various means of communication .

(The usual reply time is within 24 hours.. The complaint is processed within 3 working days )

Important notice :

We would like to point out that the information about the products available on our website may not always be accurate or fully updated.

Although we have made every effort to provide correct and reliable information, there may be unintentional errors or changes to some products from time to time.

If you need to confirm any information or specifications related to any product, please contact us directly via the WhatsApp number to clarify any additional details before making any purchase decision.