Payment policy

At the “Saudi Medical Store,” we are committed to providing our customers with a secure and convenient payment experience. This payment policy governs how payments are made and outlines the associated terms and conditions.

1. Accepted payment methods

  • Credit / debit cardsWe accept all major credit and debit cards, such as Visa, MasterCard, and American Express.
  • Bank transfer:Customers can choose to pay via bank transfer. Bank account details will be provided when selecting this option during the checkout process.
  • Cash on delivery (cod): This method is available for certain designated areas only. Availability must be confirmed at the time of placing the order.

2. Currency

  • All prices displayed on the website are in Saudi Riyals (SAR). All payments will be processed in this currency.

3. Security

  • We use the latest encryption technologies to ensure the security of your payment information. Your credit card details will not be stored on our servers.

4. Payment processing

  • The payment will be charged immediately upon successful completion of the purchase.
  • If you choose bank transfer, you will be required to confirm the payment by sending proof of the transfer to info@saudimedicalstore.com. Your order will be processed after confirmation of receipt of payment.

5. Cancellation and refund policy

  • Order cancellation: You can cancel your order before it is shipped to receive a full refund. Please contact our customer service team via email or phone to complete the cancellation.
  • Refunds of amounts: If products are returned in accordance with the Return and Exchange Policy, the refund will be processed to the same payment method used for the purchase. It may take 7 to 14 business days for the refund to appear in your account.

6. Taxes and fees

  • The prices displayed on the website include VAT and shipping fees (if specified). Additional charges may apply for international purchases, depending on the local laws of the destination country.

7. Contact us

  • If you have any questions or need assistance regarding payments, you can contact us via email at info@saudimedicalstore.com Or call us at +966576262190