Payment policy

We at "capacitive medical store" are committed to providing a safe and easy payment experience to our customers. This payment policy regulates how payments are made and determines the conditions associated with them.

1. Accepted payment methods

  • Credit / debit cards: We accept all major credit and debit cards, such as Visa, MasterCard, and American Express.
  • Bank transfer: Customers can choose to pay via bank transfer. Bank account details will be provided when choosing this method during the completion of the purchase.
  • Cash on delivery (cod): This method is available for some specific regions. It must be confirmed that it is available when completing the order.

2. Currency

  • All prices displayed on the website are in Saudi riyals (SAR). All payments will be processed in this currency.

3. Security

  • We use the latest encryption technologies to ensure the security of your payment information. Your credit card information will not be stored on our servers.

4. Payment processing

  • The amount will be deducted immediately upon successful completion of the purchase.
  • If you choose bank transfer, you will be asked to confirm the payment by sending proof of transfer to info@saudimedicalstore.com. Your order will be processed after confirmation of receipt of payment.

5. Cancellation and refund policy

  • Order cancellation: You can cancel your order before shipping to get a full refund. Please contact our customer service team via email or phone to complete the cancellation.
  • Refunds of amounts: In case the products were returned in accordance with the return and exchange policy, the refund will be processed to the same payment method used when purchasing. A refund may take 7 to 14 business days to appear on your account.

6. Taxes and fees

  • The prices displayed on the website are inclusive of VAT and shipping charges (if stated). Additional charges may apply for international purchases, depending on the local laws of the country to which the shipment is made.

7. Contact us

  • If you have any query or need help regarding payments, you can contact us via email info@saudimedicalstore.com Or call us at +966576262190